Upon receiving your damaged paddle we will carefully inspect the damage and decide on repair or replacement. If we determine there was any misuse or abuse of your Quickblade paddle (say you... closed the garage door on it, snapped it in the crack between dock slats or lifted a Land Cruiser with it- examples), it will unfortunately void the one year limited warranty.
If your Quickblade paddle is out of warranty, older than 1 year or subject to non-normal usage or abuse, we still want to help you get back out on the water. We will quickly provide you our best estimate to repair or replace, and return ship the non-warranty paddle.
Return Shipping Policies:
Out of Warranty
How To Get Warranty Service:
Step 1: Please complete & print the Warranty Request form
Step 2: Please include the following required items:
1. The damaged item.
2. A detailed description of the problem and what happened.
3. Your proof of purchase that includes the date purchased.
4. The printout from the online Warranty Request form
(located here www.quickbladepaddles.com/warranty/form.php)
Step 3: Send all the items in Step 2 to Quickblade based on purchase method:
Retail Purchases at Store Locations (USA or international)
Please return the QB paddle to the location of purchase (unless it was shipped to you)
www.QuickbladePaddles.com purchases and any paddle shipped to you
Paddles purchased direct from www.QuickbladePaddles.com, online purchases from retail shops,
or paddles that were shipped to you from one of our retailers should be shipped directly to:
Quick Blade Inc.
1733 Monrovia Ave., Unit O
Costa Mesa, CA 92627
Step 4: We will contact you to discuss replacement or repair options.
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